FAQ's - Net Desire Technologies

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Frequently Asked Questions

About Net Desire Technologies

Net Desire Technologies LLC is a Value Added Reseller (VAR) company based in the UAE, providing IT products, solutions, and services to businesses across various industries. We partner with leading global brands to deliver quality, reliability, and value.

We offer a wide range of IT solutions, including hardware and software supply, licensing, cloud solutions, cybersecurity, networking, and IT infrastructure support.

Our head office is located in Dubai, United Arab Emirates. We serve clients across the UAE and other GCC regions.

Products & Solutions

We are authorized resellers of several leading global IT brands. Our partnerships include software, hardware, networking, and security solution providers. (You can add a list here — e.g., Microsoft, Cisco, Fortinet, HP, Dell, etc.)

Yes, we specialize in software licensing, renewals, and subscription management for multiple vendors, ensuring compliance and uninterrupted access.

Absolutely. Our team works closely with clients to understand their business needs and recommend customized IT solutions for maximum efficiency and cost-effectiveness.

Ordering & Delivery

You can request a quote by contacting us through our website’s Contact Form, emailing info@netdesire.ae, or calling +971 56 197 9311.

Delivery times vary based on product availability and vendor location. Most local orders are fulfilled within 3–5 business days.

Yes, we provide competitive pricing for corporate clients and bulk orders. Please contact our sales team for customized quotations.

Support & Services

Yes, our support team is available to assist with setup, configuration, and troubleshooting based on the product or service purchased.

You can reach our support team by emailing support@netdesire.ae or using the contact form on our website.

Yes, we provide ongoing maintenance, monitoring, and managed IT services to help businesses operate efficiently and securely.

Payment & Policies

We accept bank transfers, corporate cheques, and other standard payment methods as per agreed terms.

Returns or replacements are handled according to the vendor’s policy. Please contact our team within 7 days of delivery for assistance.

Yes. We follow strict data protection and privacy standards as outlined in our Privacy Policy to keep your information safe.

Partnership & Business

Yes, we welcome partnership inquiries. Please reach out to info@netdesire.ae with your company details and area of interest.

Yes, we can fulfill orders and support clients in other GCC and Middle Eastern countries, depending on the product and vendor terms.

General

MIDDLE EAST BRANCH (ABU DHABI)

Office: 104, 1st Floor, Rashed Al Mansouri Bldg. Opp to KFC, Old Airport Road, Shaikh Rashid bin Saeed St, Al Manhal, Abu Dhabi, UAE.

Phone: +971 2 877 2074
Email: info@netdesiretech.com
Web: www.netdesiretech.com

Net Desire Technologies
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